How I work with: Cannabis Retail Businesses
- Amber Craig

- Jun 18
- 2 min read

I have worked in the legal cannabis space for over 13 years. I started in the medical cannabis industry, working for the first clinic in Alberta, and spent over 7 years on the executive team for a national cannabis retailer, overseeing marketing, merchandising, pricing, products and store design. Since starting in this industry, I have helped open 47 retail stores and have worked with over 20 cannabis retail chains across North America on marketing and merchandising.
I conquered many firsts in the cannabis space: first dispensary open on legalization day in Calgary, first festival consumption site in Canada, first cannabis marketing course at a university. Since 2024, I have been a Fractional CMO, supporting cannabis retailers on a variety of areas.
My services for cannabis retailers include:
Strategy
Marketing assessment & evaluation
Social media marketing strategy
Promotional planning & strategy
Pricing strategy
Merchandising strategy
Loyalty program development
Marketing strategy
Advertising strategy
Store design & layout
Media strategy
Content strategy
Marketing and Merchandising
Organic social media marketing
Merchandising plans & guides
Email marketing & automations
SMS marketing & automations
Advertising planning & management
Media relations & community engagement
Training and Policy
Communications and crisis communications plan development
Social media policy development
Media training
Social media training for cannabis (staying safe from bots)
Social media and brand professionalism training
Cannabis marketing training
Merchandising training
Cannabis event training & processes
Content Development
Graphic design
Press release writing
Blog writing
Copywriting
Cannabis feature writing
Case Study: Canadian Cannabis Retailer
This chart represents the service breakdown for a cannabis retail company spending $2,000 a month with me.
Breakdown of time/services is outlined in the chart. With the metrics below, you can see that without a full suite of services I was able to execute great results in just one year.

In the first year, there were several marketing milestones:
Increased ecommerce sales 33% YOY
Increased website traffic 100% YOY
Increased social media web referrals 10% YOY
$3.53 Customer Acquisition Cost (CAC)
34.4% open rate for email automations
Converted 92% of new customers to loyalty program

How I structure my services for cannabis retail
I utilize monthly retainers with my clients, and those hours can be used towards any of the services that I provide. The scope of work can differ month-to-month based on the needs of the business, so the retainer is tailored to the company.
My marketing services = $125/hour (execution of strategy, development of plans)
My strategy services = $250/hour (development of strategy)
Is this sparking any ideas for your business? Email me: amber@sparkstrategies.info.



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